Which of the following actions should be taken to maintain resident confidentiality?

Maintaining resident confidentiality is crucial in a healthcare setting to protect the privacy of individuals receiving care. Sharing information on a need-to-know basis ensures that only those who are directly involved in a resident's care have access to their personal and medical information. This practice is in line with privacy regulations, such as HIPAA (Health Insurance Portability and Accountability Act), which set standards for protecting sensitive patient information.

By limiting the sharing of information to those who have a legitimate reason to know, you help safeguard residents' rights and trust in the healthcare system. This practice not only protects their privacy but also fosters an environment where residents feel secure about the confidentiality of their health information.

In contrast, discussing resident information in public, using names in training sessions, or posting care routines on community boards compromises confidentiality by making sensitive information accessible to individuals who are not directly involved in the care of those residents.