What should nursing assistants do if a resident complains of discomfort in the mechanical lift?

When a resident expresses discomfort while in a mechanical lift, it is crucial for nursing assistants to prioritize the resident's safety and well-being. Consulting a supervisor before proceeding ensures that the situation is assessed by a more experienced individual who may have additional training or authority to address the issue properly. This approach also fosters a collaborative environment where the resident's concerns are validated and handled appropriately, minimizing the risk of injury or distress.

Adjusting the lift without consent can potentially exacerbate the resident's discomfort or create a safety hazard, while continuing to use the lift as planned ignores the resident's expressed feelings, which is not aligned with the principles of person-centered care. Ignoring the complaint can lead to serious consequences, both for the resident's physical safety and for the trust and communication between the resident and staff.