What is a common barrier to effective communication between a nursing assistant and a resident?

Using medical terminology with a resident can significantly hinder effective communication. Many residents may not be familiar with complex medical jargon, leading to confusion and misunderstandings. Clear communication is essential in a healthcare setting, as it ensures that the resident understands their care plan, the reason for certain procedures, and can express their needs and concerns. Simplifying language and using terms that are easily understood promotes better outcomes and fosters a trusting relationship between the nursing assistant and the resident.

While speaking too quietly, avoiding eye contact, or relying solely on written communication can also present barriers, the use of medical terminology stands out as a more substantial obstacle because it directly impacts the resident's ability to comprehend critical information about their care.