Ombudsmen are present in care facilities to assist and support whom?

Ombudsmen play a crucial role in advocating for the rights and well-being of residents in care facilities. They serve as a resource for individuals living in these environments, ensuring that their concerns, complaints, and needs are addressed. Ombudsmen are trained to listen to residents, assist them in navigating the often complex systems of care, and help them understand their rights. This support is vital in promoting a more positive living situation and enhancing the quality of care that residents receive. Their primary focus is on the residents themselves, making it essential that they advocate for these individuals to ensure their voices are heard and that they receive respectful and necessary care.