If a resident has a hearing impairment, what is the proper way for the nursing assistant to communicate?

When communicating with a resident who has a hearing impairment, facing the resident with the light on the nursing assistant's face is the most effective approach. This option enhances visibility and allows the resident to see not only the nursing assistant's mouth movements and facial expressions, which are critical for understanding, but also helps them read lips if they rely on that technique. Proper lighting ensures that there are no shadows on the assistant's face that could obscure important visual cues.

Effective communication can significantly improve the interaction and ensure that the resident feels included and understood. Body language, expressions, and lip movements are integral parts of communication—especially for those with hearing difficulties—making this approach the most conducive for clear and engaging conversation.